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Terms and Conditions

The terms that apply when you use the Eldeal Engineers website, send an enquiry or rely on information about our lifts and services.

Last updated: 26 September 2026

These terms and conditions apply to your use of the Eldeal Engineers website. The website is operated by Eldeal Engineers Pvt. Ltd., with its registered office at F-21, First Floor, Milap Nagar, Uttam Nagar, New Delhi 110059. By using this website, you agree to these terms. If you do not agree, please do not use the website.

About this website

This website gives general information about our lifts, elevators, escalators and related services, including supply, installation, maintenance, repair, annual maintenance contracts and modernisation. It also lets you send us an enquiry. The website is intended for users in India.

Information is for general guidance

We try to keep the information on this website accurate and up to date. However, product details, features, specifications and availability can change. Any prices, price ranges or cost examples mentioned on the website or in our articles are indicative only. They are not an offer and do not bind either party.

Every building is different. The right lift and its final price depend on a site survey, your requirements and the terms of a written quotation.

Regulatory information

Our website and blog may refer to Indian standards and laws, such as IS 17900, the National Building Code 2016, the Uttar Pradesh Lifts and Escalators Act, 2024 and the Bihar Lift and Escalator Bill, 2024. These references are general summaries, not legal advice. Rules and notifications change. Please confirm current requirements with the relevant authority or a qualified adviser before relying on them.

Quotations and contracts

Sending an enquiry through this website does not create a contract. Any work we carry out, including supply, installation, AMC, repair or modernisation, will be governed by a separate written quotation, work order or agreement signed by both parties. If there is any conflict between these website terms and that agreement, the agreement will apply.

Your responsibilities

When you use this website, you agree:

  • to provide accurate information in any enquiry you submit;
  • not to submit information that belongs to someone else without their permission;
  • not to use the website for any unlawful, harmful or fraudulent purpose;
  • not to try to gain unauthorised access to the website, its servers or its data; and
  • not to send spam, malicious code or automated requests that disrupt the website.

Intellectual property

The content on this website, including text, layout, graphics, logos and the Eldeal Engineers name, belongs to Eldeal Engineers Pvt. Ltd. or is used with permission. You may view and print pages for your own personal, non-commercial use. You may not copy, reproduce, republish or sell any part of the website without our written permission. Product names and brands of third parties belong to their respective owners.

Links to other websites

Our website may include links to other websites for your convenience. We do not control those websites and are not responsible for their content, availability or privacy practices.

Limitation of liability

We provide this website on an "as is" and "as available" basis. To the extent permitted by law, we are not liable for any loss or damage arising from your use of the website, from reliance on general information published on it, or from the website being unavailable for a period. Nothing in these terms limits any liability that cannot be excluded under Indian law. Liability relating to our products and services is set out in the written agreement for that work.

Privacy

We handle personal data shared through this website in line with our privacy policy and the Digital Personal Data Protection Act, 2023. We use first-party, privacy-friendly analytics and do not use third-party advertising cookies.

Emergencies

The website enquiry form is not monitored as an emergency service. If a lift has stopped or someone is trapped, please call our 24/7 support line on +91 84489 44342 immediately.

Changes to these terms

We may update these terms from time to time. The date at the top of this page shows the latest version. Continued use of the website after changes means you accept the updated terms.

Governing law

These terms are governed by the laws of India. Any dispute relating to this website will be subject to the jurisdiction of the courts at New Delhi.

Contact us

If you have any questions about these terms, email info@eldealengineers.com or visit our contact page. You can also learn more about our lift services or return to the home page.

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