When a lift stops, the whole building feels it. Elderly residents stay indoors, patients wait, and deliveries pile up at the ground floor. Eldeal Engineers offers lift repair and breakdown service across Bihar, Eastern Uttar Pradesh and Delhi NCR, with 24/7 support and a quick response from our teams in Sasaram, Patna, Varanasi and Bhagalpur. We repair lifts we installed and lifts from other makes.
If someone is trapped in the lift
Stay calm and follow these steps:
- Talk to the passengers through the intercom or the door. Tell them help is on the way and ask them not to force the doors.
- Call us immediately on +91 84489 44342. Our support line is available 24/7.
- Do not try to prise open the doors or move the car by hand unless you are trained. This is how most lift accidents happen.
- Check the power. If the whole building has lost power and the lift has an Automatic Rescue Device (ARD), it should bring the car to a floor on its own. If it has not, the ARD may need service.
- In a medical emergency, also call emergency services.
Common lift problems we fix
Door faults
Doors that will not close, reopen again and again, or close too hard are the most common complaint. Causes include a dirty or misaligned light curtain, worn door rollers, a bent track or a faulty door operator.
Lift stops between floors
This can come from a safety circuit opening, a power fluctuation, a controller fault or a problem with the brake. We trace the cause instead of simply resetting the lift.
Poor levelling
If the car stops above or below the floor, it is a trip hazard. Worn brake linings, stretched ropes, sensor faults or drive settings are usual causes.
Noise and vibration
Grinding, knocking or shaking often points to worn guide shoes, rail problems, bearing wear or a loose component.
Control and display faults
Buttons not responding, wrong floor displays or the lift ignoring calls usually trace back to the controller, wiring or push-button units.
Hydraulic leaks
For hydraulic lifts, oil leaks, slow movement or sinking at floors point to seals, valves or hoses.
How our lift repair service works
| Step | What happens |
|---|---|
| 1. Call | You call or WhatsApp us, day or night. We note the lift type, location and symptoms. |
| 2. Response | A technician is sent as quickly as possible. Same-day attendance is our aim for breakdowns in serviced cities. |
| 3. Make safe | Any trapped passengers are released safely and the lift is isolated if needed. |
| 4. Diagnose | We find the root cause, not only the symptom. |
| 5. Quote and approve | If parts are needed, we explain the fault and give you the cost before replacing anything. |
| 6. Repair and test | We fix the fault and test the lift, including all safety devices, before returning it to service. |
Keep these details ready when you call
A few details help us send the right technician with the right parts:
- Building address and the nearest landmark.
- Type of lift (passenger, goods, home, hospital or escalator) and, if known, the make.
- What exactly happened: stuck, doors not working, noise, or not moving at all.
- Whether anyone is trapped inside.
- Any error code or message shown on the display.
Honest diagnosis, fair pricing
Clarity and transparency are core values for us. We will not replace a costly board when a loose wire is the real problem. If a part must be changed, we tell you why and what it costs. If your lift keeps breaking down because it is old or outdated, we will say so and explain your options, including lift modernisation.
Repairing other brands
Many buildings in Bihar and Eastern UP have lifts from installers who no longer provide support. We regularly take over such lifts. We start with a thorough inspection, fix urgent safety issues first, and then suggest a maintenance plan to stop repeat breakdowns.
Prevent the next breakdown
Most emergency repairs can be avoided with planned servicing. After fixing your lift, we recommend a maintenance schedule or an AMC. A comprehensive AMC covers most parts and labour, so you do not face surprise repair bills.
Lift not working? Call or WhatsApp +91 84489 44342 now for 24/7 support, or request a free inspection for a lift that is running but giving trouble.